At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 17 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a giant in the BPO field, known for their
work with many famous
clients across the world, we are on a search for motivated, bright
and responsible people for
the role of Gaming Email Support Agent with Turkish (Backoffice).
* Respond promptly and professionally to customer inquiries,
troubleshooting issues to deliver timely solutions;
* Maintain accurate and detailed records of player interactions and
resolutions;
* Identify and escalate complex issues to the appropriate team for
further assistance;
* Stay updated on game features, updates, and community guidelines
to provide accurate and helpful information;
* Contribute to a positive team environment by sharing insights,
feedback, and best practices.
Phone: 0885 865 066
