Alorica Bulgaria is hiring Fluent German Speakers for one of the
voice/email/chat possitions
Do you thrive in a fast-paced environment and enjoy exceeding
customer expectations? Are you passionate about building positive
relationships and finding creative solutions? If so, we want to
hear from you!
Alorica is seeking a talented and motivated Customer Support
Specialist to join our dynamic team in Sofia, Bulgaria. In this
role, you'll be the friendly face (and voice!) behind our
thriving online platform, providing exceptional support to our
users.
The Perks of Joining Us:
- Competitive salary
- Health insurance to keep you feeling your best!
- Monthly food vouchers to fuel your day (60 BGN)
- Transportation Allowance (60 BGN)
- Multisport card for an active lifestyle (stay healthy and have
fun!)
- Bonus system to reward your achievements
- Refer a friend bonus - spread the word and get rewarded!
What You'll Do:
- Be the first line of contact for our online platform users,
resolving inquiries and troubleshooting issues efficiently.
- Foster positive customer experiences through clear communication
and a solution-oriented approach.
- Continuously learn and adapt to new features and platform
updates.
What We're Looking For:
- Fluency in German (B2+)
- Passion for customer service
- You have a genuine desire to help others and go the extra mile to
ensure their satisfaction.
- Excellent communication skills: You can clearly and concisely
communicate with customers both verbally and in writing.
- Problem-solving abilities
- Enjoy finding creative solutions to customer challenges.
- Team player: You thrive in a collaborative environment and enjoy
working with others.
Ready to join our team and make a difference on our thriving online
platform? Join us now!
P.S. Personal data of the applicants will be processed in strict
confidentiality by Alorica Bulgaria EOOD solely for the purposes of
selection and recruitment and will not be transferred to other data
controllers unless required by law. Applicants provide their
personal data on a voluntary basis and will have the right to
access and correct their personal data within a reasonable time
upon filing a written request.