Network System Administrator

Sofia full-time

About us

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Responsibilities

Operate and administer customer Network , covering: General system updates; System performance; Outage management; Change and capacity management
Triage customer issues remotely to determine and initiate proper corrective actions and assign to respective team members for resolution
Provide leadership in technical incident and problem management and in their resolution, working closely with end customers and HPE staff
Develop action plans to investigate and resolve complex issues/problems and communicate to engineers and customer
Participate/Drive ITIL best practices and active continual improvement.

Requirements and necessary skills

University degree in Computer Science or relevant experience
Strong verbal and written communication in English
Around 5 years of practical experience in network technologies, routing and switching; additional technical expertise in other technologies is a plus
Self-starter with strong analytical and problem-solving skills
Comfortable and effective in combining technical expertise with customer service
Willing to work “On call” on a team rotating basis
Ability to gather data, perform analysis of customer reported issues, produce and keep up to date relevant technical documentation
Desire to learn and grow by utilizing and learning new technologies
Desire to challenge how things are done if there is a better way
Proactive service orientation.

Key Technical Qualifications

Hands-on experience and in-depth understanding of routing protocols – OSPF, BGP, switching – stacking protocols, VRRP, STP, LACP, VRF
Very Good knowledge of the services DHCP, DNS, NAT and Radius
Good understanding of Next-Generation Firewalls, setting up and troubleshooting VPN
Experience with operating large and complex environments (Major incident management, Coordination and rollout of maintenances), based on ITIL based practices
Familiarity with ServiceNow hands-on experience
Nice to have:

CCNA/CCNP or equivalent
Experience with F5 loadbalancers
Experience with Fortinet, Palo Alto and Checkpoint is a plus
Experience with Aruba, HPE, Mellanox switches

We offer

"At HPE, we deliver equal opportunities, flexible work-life balance and constantly evolving career growth as well as competitive benefits, salary and shared values and purpose.

HPE is an equal opportunity employer: minority, female, veterans, individuals with disabilities, LGBTQIA+ and affirmative action. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives and skills. We do not discriminate and all decisions are made on the basis of qualifications, merit and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together."

Contact Information

Phone: +359 2 815 2030

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