With more than 70 years of insurance experience, now backed by KBC Group - a strong international bank assurance group - DZI continues to be a leading player on the Bulgarian Insurance Market.

Our mission is to make people’s lives more secure and peaceful, and we rely on our talented employees to achieve this ambitious goal! If you join our team, you will be surrounded with colleagues with similar values and you will know how your work impacts society.

Given our ambitious plans, we are looking for new talents who can contribute to our mutual success.

We are now looking for an experienced and motivated professional for the position of


Lean & Process management expert


If you would like to:


Effectively implement and support Process Optimizations, Operational Efficiency improvements and Lean transformations across processes and business areas within the company:


- Perform process diagnostics, process observations on the shop floor, process mapping and measurements, collecting and analyzing data and coordinating with line managers
- Identify process pain points and potential for improvement
- Generate ideas and prepare proposals for improvements on specific dimensions, e.g.: process efficiency, performance management (KPIs), organization of work
- Support managers and their teams in the future design and in the improvements’ implementation
- Calculate the effect from introduced process changes
- Put in place a continuous improvement culture
- Introduce and maintain business process performance management models
- Perform business process internal resource allocation analysis, benchmarking and follow up on improvement measures. Lead and or support any efficiency optimization initiatives on bank level e.g. – OPEX optimizations, FTE Optimizations, FTEs shifting and relocation, initiatives impact analysis.



And you have:


- University degree
- Fluency in English (written and verbal)
- Excellent analytical and problem-solving skills
- Excellent communication and presentation skills
- Capability of encouraging and motivating people
- Innovative and creative mindset, open to change
- Knowledge of Lean or Six Sigma is an advantage
- Process management and experience in Process optimization initiatives is an advantage
- Sound knowledge of MS Office (Excel, MS Word, PowerPoint)
- Previous experience and/or participation into initiatives/projects related to analysis, change and/or implementation of operational business processes in а bank is an advantage.



We will offer you:


- Excellent opportunities for professional and career development in one of the leading bank-insurance companies in Bulgaria
- Competitive remuneration and bonus system
- Various opportunities for learning and further development of the professional skills and competences
- Preferential terms for use of products and services with all KBC Group companies in Bulgaria Additional health insurance
- Life/Accident Insurance
- Food vouchers
- Referral program
- Additional bonus for important life events
- Hybrid working model and flexible working time (for the employees in Head Office)
- 25 days annual paid leave
- Sport card
- Participation in a solidarity fund which helps employees and their families when necessary


Share your future with us!


Please, send your CV by using the button “Apply for this job” on the bottom of the page.

Only short-listed candidates will be contacted.

All applications will be treated under strict confidentiality. Personal data are under special protection in accordance with the Law for Protection of Personal Data.