LOP Bulgaria EOOD
IT Officer
Sofia
длъжност на пълно работно време

IT Officer

Sofia длъжност на пълно работно време

За нас

Centralis Group is a market leading outsourced corporate services provider. Founded in 2006, Centralis is headquartered in Luxembourg with offices in Ireland, Hungary, Switzerland, The Netherlands, the UK, the USA, Barbados, Cayman Islands, Uruguay, Bulgaria. The group also has a desk in Asia and Israel.

Today, Centralis employs over 320 highly experienced, multilingual professionals across all our jurisdictions. Our team has been selected from a diverse background, focusing on financial, investment and legal professionals with an exemplary client services track record. With such a wealth of international experience, we are able to deliver a bespoke suite of corporate, treasury and administrative services to our clients.

Our Bulgarian entity specialises in serving Real Estate and Private Equity funds throughout the EU and cover the full range of accounting, administration and financial reporting services.

Отговорности

Provide technical support to all Centralis Group branches (onsite and remote)
Configure hardware and software
IT Administration (creation / maintain of user accounts, password resets, drive mappings, GPO…)
Provide basic training to the employees on most common applications
Provided first and second level support (depending on the applications) and escalate to the appropriate Partners
Act as a liaison between the Centralis IT Group and partners (Resellers, Integrators, Telecommunications, Telephony and Equipment Vendors)
Maintain the Centralis IT assets and the ITSM tool
Ensure the effectiveness and efficiency of Incident Management Process
Perform other job-related duties as assigned
International travel can be required few times per year

Изисквания и необходими умения

Studies in the IT area or equivalent
Minimun 2 years of experience in relevant field
Strong knowledge of Microsoft Operating Systems and automation
Experience with Microsoft Active Directory/Azure AD, Exchange Online and on-premises, MS Teams, OneDrive, Office 365, Intune / Endpoint Manager, Office Tools
Able to work independently and efficiently to meet deadlines
Able to assist via e-mail, phone and other electronic communications channels
Good communication and organisational skills
Good knowledge of English
Experience in helpdesk, operating or support functions
Strong analytical skills with demonstrated problem solving ability
Knowledge of ITIL best practices & ability to follow a defined process and procedure
Knowledge of Helpdesk tools & monitoring platform
Any Microsoft certification is considered an asset

Ние Ви предлагаме

At Centralis, we work in a dynamic, human-size, multi-cultural environment. We attach great importance to the personal fulfilment and professional development of our employees. We offer you an interesting and rewarding job, an attractive salary package, including training support and flexibility.

Информация за контакт

Телефон: +352691690284

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