I. MAIN DUTIES AND RESPONSIBILITIES

Understand the integration process in details in every step.

Define requirements and plan the integration life cycle.

Plan and coordinate integration project from design and development to production.

Implement continuous improvement practices.

Analyze and handle all issues and change requests.

Proactively identify risks and issues to the quality of the product.

Monitor deliverables on a daily basis, identify critical points and obstacles.

Manage client expectations and escalations throughout the project.

Develope strong working relationships with customer tech experts, end-users and all stakeholders involved in the project.

Hold meetings with customers on weekly/monthly basis to review open issues, performance and updates.

Key point of contact for the customer.

Assist with high severity requests or issue escalations as needed.

Create and maintain relevant documentation.

Maintain transparent communication with immediate manager, with respect to work undertaken and ensure that performance standards/expectations should not get breached.

Regularly update and consult with direct manager regarding ongoing tasks and projects.

Provide timely progress reports and seek guidance as needed to ensure efficient workflow.

Attend & contribute to team huddles, meetings & ad hoc meetings when required.

Assist in additional tasks and projects as assigned by supervisors or management to support the achievement of department and organizational goals.



II. INFORMATION LINKS AND RELATIONSHIP

In his/her everyday work the Integrations Manager is subordinate to his/her superior or to the Managing Director of the Company, according to the approved Company’s organizational chart.

Work closely with all relevant parties both inside and outside of the company.



What We're Looking For

III. REQUIREMENT

Knowledge in the technical side of the API implementation

Excellent communication skills

Ability to cut through the ambiguity and identify the core issues

Systems orientation and experience – Networking, SQL

Strong troubleshooting skills

Experience with complex integrated systems

SW Qualification / Integration / SW Development experience

Work in complex activities in project and matrix environment in parallel

Knowledge of TCP/IP, HTTP, DNS, SSL, Web Applications, Load balancers, proxies and firewalls

Experience with – Jenkins, Git, Jira, Bamboo, JMeter.

Fluency in English.

Travel Expectations

None

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.