Our client is a world’s leading outsourcing company providing
services related to customer/technical support and content
moderation. They create inclusive and differentiated teams of
experts providing help for customers across many other professional
domains.
Remote in Bulgaria - equipment is provided
Salary 2800BGN gross
Previous experience NOT required
Work schedule: Monday - Friday 10:00-19:00 (8h/day, 40h/week, 5
days/week)
-Manage business queries and inbound calls;
-Receive and respond to questions related to products, promotions,
orders, invoices, payments, returns, online platforms, incentives,
terms and conditions, etc.,
-Process requests and update data in the database
-Document interactions in our ticket system
-Become and remain knowledgeable about products, policies and
community standards;
-Provide and follow best practices used to better achieve client’s
KPI’s;
-Use the learned knowledge to propose improvement ideas either
internal or external
Телефон: +351916790346
