At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 17 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – one of the world’s leading companies,
committed to delivering
exceptional products and services worldwide, we are looking for
focused, organized and
communicative problem-solvers for the role of Disputes Support
Assistant with German
(Hybrid/Backoffice).
* Handling and resolving customer issues/disputes promptly and
escalating when necessary;
* Utilizing technology tools and systems, including SAP, for
accurate CTC data;
* Providing supporting documentation to customers and managing
follow-up issues;
* Delivering high-quality services and adhering to company
policies;
* Assisting and advising team members and offering feedback to the
disputes team lead;
* Documenting and updating disputes work instructions and striving
to improve processes;
* Gathering data for audits, building strong relationships with
stakeholders, and liaise with
business units’ finance teams and other departments;
* Fostering positive relationships with business units and ensuring
smooth deployment of
disputes processes in the shared services center.
Телефон: 0885 865 066
