Техно Мир БГ ЕООД
Customer Support Specialist with German/Italian/French/Polish/Arabic or Portuguese
Work from home
full-time

Customer Support Specialist with German/Italian/French/Polish/Arabic or Portuguese

Work from home full-time

About us

We are looking for a Customer Support Specialist to join our team! If you're empathetic, proactive, and solution-oriented, this is your chance to thrive in a dynamic and supportive environment.

Join us to make a difference in customer care while building your career in a supportive, rewarding environment. Apply now!

Responsibilities

- Provide empathetic and timely customer support, ensuring a high standard of care;

- Make independent decisions while adhering to company policies and regulations;

- Manage all aspects of customer interactions with professionalism and courtesy;

- Handle multiple tasks effectively in a fast-paced setting;

- Adapt to organizational changes and embrace continuous improvement;

- Follow up on outstanding issues to ensure timely resolutions.

Requirements and necessary skills

- Fluency in German/Italian/French/Polish/Arabic OR Portuguese language (written and spoke, at least B2+ level).

- Good knowledge of English language

- Strong attention to detail.

- Excellent communication and interpersonal skills.

We offer

- Competitive salary and attractive performance incentives;

- Comprehensive training to support your growth;

- A unique benefits package, including: additional health and life insurance, food and wellness vouchers; additional days paid leave, paid breaks;

- Employee recognition programs;

- Work-from-home flexibility.