ResultsCX
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Customer Service Representative with English - Home Office
Work from home
full-time
Between 1500 and 2000 bgn

Customer Service Representative with English - Home Office

Work from home full-time Between 1500 and 2000 bgn

About us

What’s Your Greater? Find it at ResultsCX.

Are you looking for a new career opportunity in a progressive and fast-paced environment? Showcase your skills and be recognised for your achievements at ResultsCX, where we provide exceptional customer service to our global clients while maintaining a supportive environment which helps you grow.

In this role, you will be supporting Europe’s leading media and entertainment company by providing fantastic interactions with their customers. If you have a positive attitude, strong computer skills and the ability to solve problems, we want to hear from you.

Due to our business and operational expansion, we are looking for enthusiastic Customer Service Representatives with solid English to join our team.

Responsibilities

• Providing customer support services via telephone
• Focusing on customers’ needs and offering the best solution
• Resolving issues while providing the best services and products for our customers’ experience
• Maximising all revenue opportunities in communications with customers

Requirements and necessary skills

• Good communication skills and command of English language
• Problem-solving skills
• Basic computer literacy
• Positive attitude, the desire to learn new skills and a strong work ethic
• Previous experience in customer service is preferred but not mandatory

We offer

• Highly competitive remuneration package.
• Food vouchers
• Remuneration package includes Base Gross Monthly Salary of 1600 BGN during the training period, 1700 BGN during the rest of the probation period and 1900 BGN post probation period.
• Opportunity for Performance Incentive after the initial training period has been completed of up to 600 BGN Gross Monthly.
• Opportunity for Sales Through Service Incentive which is unlimited and can be earned in addition to base salary and Performance Incentive.
• Fully paid Induction Training and ongoing development, support, and mentorship.