ABOUT DRAFTKINGS
We’re defining what it means to build and deliver the most
extraordinary sports and entertainment experiences. Our global team
is trailblazing new markets, developing cutting-edge products, and
shaping the future of responsible gaming.
Here, “impossible” isn’t part of our vocabulary. You’ll face some
of the toughest but most rewarding challenges of your career.
They’re worth it. Channeling your inner grit will accelerate your
growth, help us win as a team, and create unforgettable moments for
our customers.
THE CROWN IS YOURS
We are building upon our leading US sports brand to grow our
Sportsbook Operations group! Join our team as a Sportsbook Support
Specialist, and you will play a central role in running the
day-to-day operations of a rapidly scaling part of our business. If
you enjoy working within a fast-paced, highly dynamic environment,
we think you’ll love it here.
WHAT YOU’LL DO AS A SPORTSBOOK SUPPORT SPECIALIST
Work with our broader sportsbook operations team to handle second
line escalations and ensure delivery of market-leading Sportsbook
offerings on time.
Ensure that site content, promotions, betting events, and betting
odds are presented and merchandised as expected.
Work on internal tools and reporting needs for the Operations
team.
Support and collaborate with other parts of the business such as
operations, trading, customer experience, and marketing.
Run processes to support quality assurance, problem escalation, and
competitor tracking.
Due to the nature of the sporting calendar, this position will
regularly include evening, and weekend shifts, which includes five
days of work with two days off.
WHAT YOU’LL BRING
You have a customer-focused view and a strong understanding of what
the Sportsbook customer wants.
Ability to work independently as part of a fast-growing team.
Data-driven and strong attention to detail, with a deep
understanding of the Sportsbook industry.
#LI-TK1
JOIN OUR TEAM
We’re a publicly traded (NASDAQ: DKNG) technology company
headquartered in Boston. As a regulated gaming company, you may be
required to obtain a gaming license issued by the appropriate state
agency as a condition of employment. Don’t worry, we’ll guide you
through the process if this is relevant to your role.
READY TO OWN WHAT'S NEXT?
We know finding a new job can be intimidating. Don't let
imposter syndrome stop you from applying! Even if you don't
think you tick off every box in this job description, we'd
still love for you to apply or join our Talent Community.
DraftKings is proud to be an equal-opportunity employer. We do not
tolerate discrimination of any kind and are committed to providing
equal employment opportunities regardless of your gender identity,
race, nationality, religion, sexual orientation, status as a
protected veteran, or status as an individual with a
disability.
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