Silver Star Retail EAD is the official dealer and service of the
German manufacturers Mercedes-Benz AG and Daimler Truck AG for
Bulgaria. The company’s portfolio includes Mercedes-Benz, SETRA and
FUSO brands. At the beginning of April 2022 Silver Star presented a
completely new brand – INEOS Grenadier. The dealer network includes
offices in Sofia, Plovdiv, Varna and Burgas.
Are you a driven and experienced individual with a passion for the
automotive industry?
Are you a dynamic professional to drive efficiency and process
improvement in our Mercedes-Benz PC workshop?
Do you want to take your career to the next level with
Mercedes-Benz?
Then we have the perfect opportunity for you! Silver Star Retail
EAD is seeking a highly motivated and skilled SUPERVISOR
PERFORMANCE - MERCEDES-BENZ PC WORKSHOP to join our team in Sofia.
• Manage the daily capacity of the PC technicians and service
advisors
• Continuously improve service processes and make necessary
decisions to enhance productivity and efficiency
• Support organizing and management a team of technicians and
service advisors
• Communicate with clients and provide exceptional customer service
with a problem-solving attitude
• Report on workshop key performance indicators (KPIs) and analyze
data using advanced Excel skills
• Prepare presentations using PowerPoint to present workshop
performance to the management
• Foster an open-minded, creative, and communicative work
environment to promote teamwork and collaboration