Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
Our client is a company, specialized in providing professional sales and customer support to leading IT companies. Currently they have an opening for a Sales Support Agent with Italian, German, English, Russian, Turkish, Spanish.
Essential Duties and Responsibilities:
* Deal with customer enquiries via email, and on the telephone, including upgrades, changes, ceases, billing issues and any other account activities;
* Providing timely reports and feedback to customers;
* Assist with all aspects of the end to end sales process, from responding to enquiries, preparing quotes and invoices, taking and monitoring customer orders;
* Assisting the sales team in managing channel prospects, customers and partners through the sales cycle;
* Provide data entry support where needed.