TELUS International Europe is a multilingual contact center, BPO
(business process outsourcing) and ITO (information technology
outsourcing) provider, delivering high quality services since 2004.
The company has more than 5,500 team members across nine delivery
centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova
(Romania); Cork and Dublin (Ireland), as well as offices in
Manchester and Cannock (England). TELUS International Europe offers
contact center solutions, ITO and innovative customer service
support for global customers in over 35 languages.
TELUS International Europe is a proud member of the TELUS International family. TELUS International is a leading global business process and IT services company with almost 28,000 employees around the world, including in Canada, the United States, Europe, Central America, the Philippines and the United Kingdom. With over 200 million customer interactions supported annually via voice, email, chat and social media, across fast-growing tech, financial services and fintech, gaming, travel and hospitality, and healthcare industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. The company serves clients in over 35 languages. TELUS holds a 65% interest in TELUS International with Baring Private Equity Asia holding the remaining 35%.
For more information, please visit http://telusinternational-europe.com/.
If you dream of:
Working for a famous international rent-a-car company
Communicating and assisting customers by answering various requests, via phone and e-mail
Achieving great customer satisfaction, focusing on clients’ needs
Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients
Practicing your language skills on a daily basis
Part time positions – 4 or 6 hours without night shifts
Also full time positions – 8 hours
And you have:
Fluency in German
Very good level of English
Great communication skills
Self motivation, pragmatic and friendly approach
Well-developed customer orientation skills
Abilities for prioritization
Join us in Plovdiv!
Please SEND us your CV or CALL US at: 0800 18 070
By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can't wait to meet you!