🌟 Join Our Team as an HR Back-office Coordinator with
German (non-voice)! 🌟
We’re Sutherland!
Sutherland leads the way in Customer Experience Management (CXM),
caring for our clients’ customers for over 37 years. We drive
growth with innovative solutions and automation, shaping the future
of CXM.
With a presence in 60 locations worldwide, Sutherland has been
thriving in Bulgaria since 2008. Our 2,000+ employees across Sofia,
Varna, and Burgas, or working remotely, provide support in 17
languages.
At Sutherland, you’ll collaborate with exceptional talent on
exciting projects for global brands, fostering growth and honing
skills in a vibrant atmosphere.
What Are We Seeking?
Our client, a global e-commerce leader, offers an opportunity to
represent a prestigious brand, elevating your career. We are
seeking professionals with top-notch problem-solving skills and
professionalism.
Your Responsibilities:
🔍 Address partner queries promptly and professionally.
🚀 Prioritize effective solutions for partners’ needs.
🌟 Uphold company standards and radiate positivity.
🤝 Thrive in collaborative teamwork environments.
Your Qualifications:
🇩🇪 Excellent German proficiency (B2H) and
good English proficiency (B2).
💼 Previous customer service experience preferred.
💬 Strong communication skills to nurture customer
relationships.
🎯 Ability to multitask and make swift decisions.
😊 Kindness and politeness are key.
📝 Aptitude for simplifying complex information.
What You’ll Receive:
🛡️ Job security with a permanent contract.
💼 Additional health and life insurance coverage.
🏖️ Generous annual leave, including wellness
days.
⏰ Paid breaks to recharge.
🍽️ Food vouchers to fuel your day.
📈 Clear career advancement opportunities.
🏠 Remote work flexibility.
💰 Competitive salary package.
🎓 World-class on-the-job training.
More Reasons to Join Us:
🖥️ Fully digital employee services via
eSignature.
🆘 Employee assistance program for support anytime.
💳 Exclusive employee discount portal.
🤝 Lucrative referral program.
🎁 Rewards and recognition for excellence.
🌍 Relocation assistance available.
🏋️♂️
Subsidized multisport card.
📚 In-house learning and development portals.
🎉 Engaging office events and wellness initiatives.
👶 Gift for birth or adoption.
🌱 Corporate social responsibility events.
🌏 Exposure to global business practices.
Ready for Your Next Adventure?
We’re excited to hear from you! Apply now! 🚀
